What will next-generation smartphones look like?
Apple’s iPhone arguably led the pack for the last smartphone generation, but with Samsung taking some of Cupertino’s momentum away in recent months, leadership isn’t so defined this year. In many ways, we’re back to where we were before the iPhone, when Palm, RIM and Microsoft fought for leadership of the market, before Apple and Google stormed in to split it up. I think we are ready for another clear leader. But this will take a company with vision and the willingness to step away from the pack.
There are three features I think will define the next-generation phone.
One phone, two personalities, iron-clad walls between
A lot of folks carry two phones today, and they long to return to a time when they had to carry just one. They need a single phone that can contain two numbers and have a completely separate personal and business personalities they can switch between, with one interface, and security to keep each side separate. In other words, your boss shouldn’t be able to pry into what you’re doing on your time, and apps you install on your own shouldn’t be able to violate company security policies.
Whether this means the phone will need two SIMs, or a virtual SIM that has two personalities, is still unclear. But it’s clear the market wants a single phone that can handle two roles, and that phone hasn’t arrived yet.
Cheap international roaming
A huge number of smartphone users travel outside of the country, but they either have to suffer through massive roaming charges, or bring a separate phone with a native SIM to make inexpensive calls from inside the country. Roaming on the phone can cost upwards of $9 a minute, with a megabyte of data costing even more. Rates like that can make talking or downloading one of the biggest expenses of a vacation or business trip.
The next-generation phone will have the ability to dynamically load the equivalent of a local SIM and incur charges at local rates, either billed or prepaid, to keep the costs down and make traveling with one phone and all of your features affordable.
Virtual PBX
A PBX, or Private Branch Exchange, is what companies have used for years to connect employees, but they are mostly on their last legs or completely obsolete. Companies are paying for multiple lines and multiple numbers, and often have to use “follow me” services to first ring the employee office phone and then route it to their cell phone, even though a call to the cell phone would be more certain because the employee carries it.
Being able to link a smartphone with full forwarding and response capability to a virtual or physical VoIP PBX is not only possible, it is a feature in shipping VoIP PBXs… but it isn’t yet elegantly integrated into the smartphone experience. I think the next generation smartphone will have this capability.
Hardware advancements
Along with everything above, the next-generation smartphone will sport some hardware advancements we’ve seen before that never quite went mainstream. For instance, wireless charging is a given, since the biggest complaint with current-generation phones is lousy battery life. Better security would be number two, since passwords are inadequate and the information on a phone can be used to gain access to secure company resources and steal information. More balanced cameras with anti-shake technology and better lenses should also eliminate the difference between that point-and-shoot camera you are always leaving at home and your smartphone.
That’s my list of next generation smartphone features. What’s yours? Who do you think might be first to market with a phone that could revolutionize today’s market, like the iPhone did last generation?
Guest contributor Rob Enderle is the founder and principal analyst for the Enderle Group, and one of the most frequently quoted tech pundits in the world. Opinion pieces denote the opinions of the author, and do not necessarily represent the views of Digital Trends.
Showing 32 comments
Of course, the ideal interface would be an invisible, seamless interface. Imagine an imperceptible stereo bluetooth headset (micro headset the size of a mini hearing aid that you put in each ear). Could double as a hearing aid for those who need this capability.
The microphone pickup still sounds like you are in an aquarium (as my wife would say). This could be addressed by using a mic is affixed to the interior of the mouth (e.g. on the back of a tooth) or via a skin-coloured contact mic attached to the neck.
Lastly, the screen could be displayed within a stylish pair of glasses (like is currenlty on the market) or ideally by writing directly on the back of the retina (currently being developed and researched at the Human Interface Technology lab in Seattle, Washington).
No more annoying blue lights in people's ears as they try to look cool. No more loud chatting in open places as people could quietly whisper and be heard as easily as two people whispering in close proximity. No more walking and text with a device in your hand and your eyes off the world around you. The user interface could overlayed over your field of view and set to be translucent or opaque (depending on the amount of immersiveness required).
Can't wait....
Interesting ideas, thanks for sharing!
I wanna say Samsung mentioned wireless charging about 4 weeks ago.
Android developers are working on an OS that will allow the use of multiple phone numbers to be used on a stock phone without needing to buy additional apps or doing anything fancy.
I doubt video chat will really soar. Apple said it would and so far I see tons of Iphones on the street, but noone video chatting.
I honestly wish "Chirp" (Nextel's walkie talkie) would become big again
I'm with you on both the press to talk walkie talkie thing and video conferencing. Miss one, don't use the other. The mistake on the latter was not pushing people to use the other camera, I don't want to see the speaker's face, I often want to see what they are seeing.
It's coming, but likely not for 30 or 40 years. A lot of health and interface issues need to be worked first.
Agree.
And we have the personal/work segretaion you want, but in software in the mobile network. And noone uses it, because mostly we have free personal use as part of our salary. The dual SIM you ask for has been widespread in Asia for years.
You guys usually lead the world on tech, but when it comes to telephony you have always been way behind. You need to travel more. :-)
Agree, we used to lead in telephone services here (heck they were invented here) now we look to Asia and Europe for most advances. Apple is the only discord and they are falling behind.
One phone, two personalities, iron-clad walls between
With more corporations implementing BYOD policies it will only be a matter of time before the rest of us get these options.
Don't forget it has built in Skype (and it rings when a call comes in) use a 4G router and a blue tooth headset and you are basically there (it rings from suspend).
Along with of course a slimmer faster phone.